Privacy Policy

At Feels Better Cleaning Services (“we,” “us,” “our,” or “Company”), we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or use our website and services.
1. Information We Collect
Depending on how you use our website and services, we may collect:
Contact information: Name, email address, phone number, and mailing or service address.
Booking information: Information about your cleaning appointment, property, requested services, and scheduling preferences.
Account information: Username, password, and other information associated with your customer or employee account.
Payment information: Payment and billing information necessary to process transactions. Payment information may be processed by third-party payment providers.
Communications: Information you provide when contacting us by phone, email, contact forms, or other methods.
Employment information: If you apply for a position with us, we may collect information such as your name, contact information, employment history, availability, qualifications, resume, and other information you choose to provide.
Website information: We may collect information about how you use our website, such as IP address, browser type, device information, pages visited, and general website activity.
2. How We Use Your Information
We may use the information we collect to:
Provide and manage cleaning services.
Schedule, confirm, and manage appointments.
Communicate with you about your appointments and services.
Process payments and transactions.
Create and manage customer or employee accounts.
Respond to questions, requests, and customer service inquiries.
Process employment applications.
Improve our website, services, and customer experience.
Protect our website, customers, employees, and business.
Detect and prevent fraud, misuse, or unauthorized activity.
Comply with applicable legal and regulatory requirements.
3. How We Share Information
We do not sell your personal information for money.
We may share information when reasonably necessary to operate our business, including with:
Payment processors and financial service providers.
Website hosting and technology providers.
Scheduling, booking, customer management, or communication platforms.
Service providers that help us operate our business.
Professional advisors, when necessary.
Government authorities or other parties when required by law or to protect our legal rights.
We only share information as reasonably necessary for these purposes.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function, remember preferences, understand website usage, and improve our services.
Some third-party services we use may also place cookies or similar technologies on your device.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
5. Third-Party Services
Our website may use third-party services for functions such as:
Online booking and scheduling.
Payment processing.
Website analytics.
Email or text communication.
Forms and document submission.
Website hosting and security.
These third parties may process information according to their own privacy policies and terms.
6. Data Security
We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.
The amount of time we retain information may vary depending on the type of information and why it was collected.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to request access to, correction of, or deletion of certain personal information we maintain about you.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
9. California Privacy Rights
If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances, these rights may include requesting information about the personal information we collect, requesting access to or deletion of certain information, and requesting correction of inaccurate information.
To exercise applicable rights, please contact us using the contact information below.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
10. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Links to Other Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Feels Better Cleaning Services
(951) 370-0650
contact@feelsbettercleaning.com

We will make reasonable efforts to respond to privacy requests in accordance with applicable law.